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  • IBEW/AT&T Tentative Agreement Highlights
    Updated On: May 15, 2019
    IBEW - AT&T DIRECTV Call Center Tentative Agreement Highlights
    Updated On: May 15, 2019

    May 14, 2019

    On Friday, May 10, 2019 the IBEW System Council T-3 (SCT-3) and AT&T/DIRECTV reached a tentative agreement on a new four-year contract covering employees working for the company in DIRECTV call centers. The new tentative agreement must be voted on and accepted by the members of the IBEW. 

    The IBEW SCT-3 will present the contract to its members over the next few weeks through a series of meetings and other communications.  After reviewing the new contract we feel our members will agree with the officers and delegates of the IBEW SCT-3 and vote to accept the tentative agreement.

    The highlights are as follows:

     

    Wages

    2.25% effective August 25, 2019

    3.0% effective August 23, 2020

    2.25% effective August 22, 2021

    2.25% effective August 21, 2022

    $750 Ratification Bonus Lump Sum Payment

    New Customer Care and Customer Solutions Associate Wage Schedules

    In addition, a new higher wage schedule for Customer Care Associate and Customer Solutions Associate is being established at all steps.  When combined with the general wage increase above, the cumulative raise at top rate is nearly 12%.  For employees in wage progression, the wage increase could total as much as 39% during the term of the contract.

    The new wage scales can be found by clicking here.
     


    Contractual language changes

    • Mini-shift bids when new hires are released so senior employees have more favorable schedule options.
    • Limits on the number of call observations that can be conducted each month by management. Employees also involved in selecting the calls to be reviewed. 
    • Ability to file a grievance for employee with 1 month of service or more (was 4 months). 
    • Increase the time for a grievance to be filed from 15 days of the incident to 30 days. 
    • Bereavement time can be taken for funeral services or memorial services.  Additional time will be available for out of town funerals.

    Benefit Changes

    • Medical levels of coverage will change from two tiers to four tiers.
    • New Hires’ eligibility for Short-Term Disability benefits will begin at 18 months Term of Employment.
    • Cost Sharing changes to Medical, Dental, and Vision as follows:

    Medical

    Monthly Contributions

    Option 1

    2020

    2021

    2022

    2023

    Individual

    $178

    $181

    $182

    $183

    Ind + Spouse

    $383

    $406

    $436

    $466

    Ind + Child(ren)

    $303

    $307

    $313

    $322

    Family

    $401

    $424

    $449

    $475

    Option 2

    2020

    2021

    2022

    2023

    Individual

    $84

    $88

    $94

    $99

    Ind + Spouse

    $205

    $225

    $249

    $280

    Ind + Child(ren)

    $144

    $156

    $165

    $175

    Family

    $230

    $252

    $277

    $301



    Tobacco Use Contribution

    A surcharge will be added to Medical Monthly Contributions for Employees and/or Spouses who use tobacco and choose not to participate in a company designated Tobacco Cessation program, as follows:

    2020

    2021

    2022

    2023

    Surcharge

    $50

    $60

    $65

    $70



    Deductibles

    Option 1

    2020

    2021

    2022

    2023

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Individual

    $750

    $2,625

    $800

    $2,800

    $850

    $2,975

    $900

    $3,150

    Ind + Spouse

    $1,500

    $5,250

    $1,600

    $5,600

    $1,700

    $5,950

    $1,800

    $6,300

    Ind + Child(ren)

    $1,500

    $5,250

    $1,600

    $5,600

    $1,700

    $5,950

    $1,800

    $6,300

    Family

    $1,500

    $5,250

    $1,600

    $5,600

    $1,700

    $5,950

    $1,800

    $6,300

    Option 2

    2020

    2021

    2022

    2023

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Individual

    $1,550

    $6,200

    $1,600

    $6,400

    $1,650

    $6,600

    $1,700

    $6,800

    Ind + Spouse

    $3,100

    $12,400

    $3,200

    $12,800

    $3,300

    $13,200

    $3,400

    $13,600

    Ind + Child(ren)

    $3,100

    $12,400

    $3,200

    $12,800

    $3,300

    $13,200

    $3,400

    $13,600

    Family

    $3,100

    $12,400

    $3,200

    $12,800

    $3,300

    $13,200

    $3,400

    $13,600



    Annual Out-of-Pocket Maximums

    Option 1

    2020

    2021

    2022

    2023

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Individual

    $3,750

    $11,250

    $4,000

    $12,000

    $4,250

    $12,750

    $4,500

    $13,500

    Ind + Spouse

    $7,500

    $22,500

    $8,000

    $24,000

    $8,500

    $25,500

    $9,000

    $27,000

    Ind + Child(ren)

    $7,500

    $22,500

    $8,000

    $24,000

    $8,500

    $25,500

    $9,000

    $27,000

    Family

    $7,500

    $22,500

    $8,000

    $24,000

    $8,500

    $25,500

    $9,000

    $27,000

    Option 2

    2020

    2021

    2022

    2023

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Network ONA & PPO

    Non-Network & Non-PPO

    Individual

    $6,550

    $19,650

    $6,550

    $19,650

    $6,550

    $19,650

    $6,550

    $19,650

    Ind + Spouse

    $13,100

    $39,300

    $13,100

    $39,300

    $13,100

    $39,300

    $13,100

    $39,300

    Ind + Child(ren)

    $13,100

    $39,300

    $13,100

    $39,300

    $13,100

    $39,300

    $13,100

    $39,300

    Family

    $13,100

    $39,300

    $13,100

    $39,300

    $13,100

    $39,300

    $13,100

    $39,300



    Prescription Drug Program (Rx)

    Retail Network Copays (Up to 30 day supply, 2 fill limit for maintenance):

    Option 1

    2020 - 2023

    Generic

    $10

    Preferred

    $35

    Non-Preferred

    $80


     


     Option 2 - No change

     


    Mail Order Copays (Up to 90 day supply):

    Option 1

    2020 - 2023

    Generic

    $20

    Preferred

    $70

    Non-Preferred

    $160


     

     
    Option 2 - No change

     


    Dental
    Monthly Contributions

    2020 - 2023

    Individual

    $8

    Individual + 1

    $17

    Family

    $27



    Vision

    Monthly Contributions

    2020 - 2023

    Individual

    $2.50

    Individual + 1

    $5.50

    Family

    $9


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